Tier 2 Engineer
Location: Tucker, GA
Job Type: contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
IDR is seeking a dynamic and self-motivated Tier 2 Engineer to join one of our top clients in Tucker, GA. This role is perfect for someone with high technical aptitude, exceptional multitasking abilities, and a passion for providing "white glove support". If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview & Responsibilities for the Tier 2 Engineer:
- Administer and manage Office 365 (O365) environments with proficiency
- Maintain and troubleshoot Active Directory
- Manage and support Azure
- Provide networking support, including configuration and troubleshooting of routers, switches, and firewalls
- Support and maintain VOIP systems and troubleshoot security cameras and access control systems
- Collaborate with our client's team to resolve technical issues and improve system performance
- Provide exceptional customer service and technical support to clients
Required Skills for the Tier 2 Engineer:
- Proficiency in managing and supporting O365
- Experience in supporting and troubleshooting Active Directory and Azure
- Strong knowledge in IT Networking support, including configuration, troubleshooting, routers, switches, and firewalls
- Experience in supporting VOIP systems
- Experience in troubleshooting security cameras and access control systems
- Excellent communication skills
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row