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Technician 3

Location: Smyrna, TN

Job Type: contract

Company: IDR

Category: All Other

Job Description Apply Now

IDR is seeking a dedicated and experienced Technician 3 to join one of our top clients in Nashville, TN. This role is perfect for a quality control technician with in-depth industry knowledge and a strong commitment to providing an outstanding customer experience. If you are a self-starter with excellent organizational and communication skills, and you're looking for an opportunity to join a large, growing organization with a team-oriented culture, we encourage you to apply today!
 

Position Overview/Responsibilities for the Technician :

• Act as a lead on site, directing, inspecting, and auditing technicians' work as needed

• Assist in training less experienced technicians in scopes of work and administrative tasks

• Train subcontractors and our client's team on theory and practices for reliable quality installations

• Perform installation and service work on customer site, based on schedule

• Provide regular updates to PMO, Resource Center, and Service Center in a timely manner

• Act as point of escalation for clients; resolve issues where possible, otherwise escalate to FSS and Project Manager as needed

• Complete administrative job requirements in a timely fashion and maintain company vehicle and tools if assigned

• Meet with clients to conduct job walks and submit info for bids/estimates, identify obstacles/hurdles, and make a materials list for potential new work

Required Skills for Technician: 

• Strong organizational and communication skills, both written and verbal

• Self-starter with initiative and problem-solving skills

• Ability to handle stress and provide exceptional customer service

• Proficiency and knowledge in multiple key accounts

• Ability to operate network certifiers

• Proficient in eight of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking

• Must complete and maintain BICSI Installer 2 Copper and BICSI Installer 2 Fiber certification

• Must complete product specific trainings (CommScope, Leviton, AXIS) as outlined by our client

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now