Team Leader
Location: CHICAGO, IL
Job Type: full-time
Company: GEICO Chicago
Salary: $60000.0 - $150000.0 per year
Category: Sales
Job Description Apply Now
Our GEICO LOCAL OFFICE in Chicago is looking for a high-performing Bilingual Team Leader. The Team Leader will play a key role in developing and supporting a team of Insurance Sales/Retention Agents, will be responsible for maximizing our Team potential to achieve growth monthly targets while delivering an extraordinary guest experience.
Key Goals:
- Build, grow, strengthen, and support our Agency Team to exceed our quality standards and revenue growth targets.
- Supervise the day-to-day functions to guide and support individual and group performance to achieve sales/retention goals.
- Develop a plan to achieve our customer acquisition metrics and sales goals that will be executed synergically by the Team.
Key Activities:
- Achieve quality growth by successfully managing the Sales and Retention teams.
- Analyze KPI’s to drive and elevate individual and team performance based on Agency goals.
- Deliver effective sales coaching with a strong focus on improving behaviors to achieve conversion targets and goals.
- Monitor the performance of sales and proactively identify areas of opportunities.
- Development of Agents through motivation, counseling, mentoring and continued product knowledge education/training.
- Hold Agents accountable for sales performance standards by administering performance improvement plans, corrective actions, and performance appraisals timely.
- Effectively communicate information regarding new policies and promotions and ensure Agents fully understand and are competent in the processes.
- Lead by example while embracing and promoting our organization’s growing and competitive culture with enthusiasm, empathy, and leadership.
Required Qualifications:
- Strong leadership, mentoring, coaching and people management skills.
- Effective communication and organizational skills.
- Minimum of 2 years in a supervisory or leadership role managing direct reports in a sales role
- Minimum 2 years’ sales experience with a proven record of achieving and exceeding sales goals.
- Strong analytical skills to identify sales and KPI trends and patterns in a dynamic work environment.
- Excellent written and oral communication skills
- Committed to continuous education through workshops, seminars, and conferences.
- Strong business sense and insurance industry expertise
- Bilingual Spanish preferred.
- Sales insurance experience necessary.
- P&C insurance license necessary.
THIS POSITION IS WITH AN INDEPENDENT AGENCY, GEICO EXCLUSIVE LOCAL OFFICE.