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Streaming Engineer
Location: Santa Clara, CA
Job Type: contract
Company: IDR
Category: Marketing
IDR is seeking a Streaming Engineer responsible for the design, implementation, and maintenance of systems to deliver event live video to our global clients' viewers. We're seeking a blend of technical expertise in video encoding, networking, video cloud platforms, and associated software familiarity, along with a strong understanding of live production workflows. This individual will work under pressure with a variety of teams, including in-house marketing, event, technology teams, and vendors to align content with brand strategy and audience expectations. The Streaming Engineer will play a critical role in enhancing our clients' audience engagement and contributing to the overall success of streaming initiatives!
Position Overview/Responsibilities for the Streaming Engineer:Live Encoding and Transcoding:- Configure, test, and manage live video encoders (hardware and software).
- Optimize encoding settings for various platforms, content needs, and local conditions.
- Troubleshoot encoding issues in real-time.
Content Delivery Network (CDN) Management:- Configure and monitor CDN services for efficient content delivery.
- Manage failover and redundancy.
Cloud Infrastructure:- Monitor cloud-based streaming services for performance and reliability.
Networking:- Understand network protocols (RTMPS, HLS, DASH, etc.).
- Determine network needs.
- Troubleshoot network issues related to live video streaming.
- Optimize network configurations, as possible, for low latency and high bandwidth.
Monitoring and Alerting:- Analyze monitoring data to identify and resolve problems.
- Communicate disruptions and recommended steps to producers.
- Monitor audience engagement, and feedback to improve future broadcasts.
Troubleshooting and Support:- Provide real-time support for live events.
- Diagnose and resolve technical issues related to live streaming.
- Document troubleshooting procedures and best practices.
Determine and Solve for Associated Needs:- Determine caption and other accessibility needs.
- Plan for geo replays/simulives.
- Provide recording turnaround timeline and provide trims/edits.
Top Skills:- 3+ years’ experience with enterprise video platforms
- 3+ years’ experience with video encoding & streaming protocols
- Experience with software & hardwire encoders & encoding
- Experience with live production workflows with strong troubleshooting & problem-solving skills
- Experience with CDN Services / Content Delivery Network (CDN) Management, video cloud platforms & strong networking knowledge
- Prior experience with event platforms (IE: RainFocus, On24, Zoom Events, homegrown, etc.)
- Basic video editing & experience following publishing workflows using Adobe Creative Suite and/or DaVinci Resolve
- Strong knowledge of accessibility standards & solutions
- Background in enterprise/corporate media
Why IDR?- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.