Location: Penn Valley, CA
Job Type: full-time
Company: Aledade
Category: Non-Provider
Job Posting: Receptionist
Sierra Care Physicians
Reports To: Office Supervisor
Supervision Received From: Office Supervisor
Supervision Exercised: None
Typical Physical Demands:
Sitting for long periods
Stooping, bending, and stretching
Lifting up to 30 pounds
Manual dexterity for keyboard, calculator, telephone, and other office equipment
Correctable 20/20 vision and normal hearing range
Viewing computer screens for long periods
Working in a potentially stressful environment
Typical Working Conditions:
Reception area
Frequent patient contact
Stressful at times
Constant interaction
Dealing with sick people
General Statement of Duties:
Greets, instructs, directs, and schedules patients and visitors
Liaison between patient and medical support staff
Responsible for financial transactions and computer input
General Duties:
Greet and notify personnel of patient arrival
Verify insurance
Collect co-pays and balances
Enter and update patient information
Generate and complete encounter forms
Balance cash receipts
Answer phones, take and follow up on messages
Schedule and confirm appointments
Assist with special test and appointment scheduling
Enter scheduling changes
Receptionist Responsibilities/Expectations
Check-In
Count cash drawer
Greet and verify insurance and demographics
Collect co-pay
Update demographics
Back up appointment scheduler
Manage schedules for nurses
Assist with check-out
Count cash drawer
Close down
Check-Out
Acknowledge patient
Collect payment
Answer billing questions
Complete encounter and other forms
Schedule follow-ups
Update demographics
Batch forms
Balance and batch cash
Close down