Receptionist - Sierra Care Physicians
Location: Penn Valley, CA
Job Type: full-time
Company: Aledade
Salary: Based on Experience
Category: Non-Provider
Job Description Apply Now
Job Posting: Receptionist Sierra Care Physicians
Reports To: Office Supervisor
Supervision Received From: Office Supervisor
Supervision Exercised: None
Typical Physical Demands:
- Sitting for long periods
- Stooping, bending, and stretching
- Lifting up to 30 pounds
- Manual dexterity for keyboard, calculator, telephone, and other office equipment
- Correctable 20/20 vision and normal hearing range
- Viewing computer screens for long periods
- Working in a potentially stressful environment
Typical Working Conditions: Reception area
- Frequent patient contact
- Stressful at times
- Constant interaction
- Dealing with sick people
General Statement of Duties:
- Greets, instructs, directs, and schedules patients and visitors
- Liaison between patient and medical support staff
- Responsible for financial transactions and computer input
General Duties:
- Greet and notify personnel of patient arrival Verify insurance
- Collect co-pays and balances
- Enter and update patient information
- Generate and complete encounter forms
- Balance cash receipts
- Answer phones, take and follow up on messages
- Schedule and confirm appointments
- Assist with special test and appointment scheduling
- Enter scheduling changes
Receptionist Responsibilities/Expectations
Check-In
- Count cash drawer
- Greet and verify insurance and demographics
- Collect co-pay
- Update demographics
- Back up appointment scheduler
- Manage schedules for nurses
- Assist with check-out
- Count cash drawer
- Close down
Check-Out
- Acknowledge patient
- Collect payment
- Answer billing questions
- Complete encounter and other forms
- Schedule follow-ups
- Update demographics
- Batch forms
- Balance and batch cash
- Close down