Office Adminstrator
Location: LUBBOCK, TX
Job Type: full-time
Company: Grimes Insurance Agency, Inc
Salary: $38000.0 - $59000.0 per year
Category: Administrative
Job Description Apply Now
Job Title: Executive Assistant & Office Administrator
Location: [Insert Location]
Job Type: Full-Time | In-Office
Reports To: CEO/Director Operations
We are seeking a highly organized, proactive, and experienced Executive Assistant & Office Administrator to support our leadership team and oversee day-to-day administrative operations of our team. This role requires strong HR knowledge, executive support capabilities, and a keen attention to detail. The ideal candidate will have 3–5 years of experience in a similar role, with a strong preference for those with a Human Resources background. This is not an entry-level position—we're looking for a self-starter who thrives in a dynamic, team-oriented environment.
Key Responsibilities:1. Executive Support-
Manage special projects and conduct research to support executive decision-making.
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Act as the liaison between the CEO and key external partners such as attorneys, CPAs, consultants, and bookkeepers.
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Oversee executive calendars and email correspondence to ensure clear communication and efficient scheduling.
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Plan and coordinate internal leadership meetings, office events, and community involvement activities.
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Partner with the Director of Operations to optimize workflows and implement SOPs.
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Monitor Key Performance Indicators (KPIs) and track performance metrics related to employee satisfaction.
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Maintain and regularly update the Employee Handbook.
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Serve as a point of contact between staff and third-party service providers (e.g., IT support, payroll, vendors).
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Handle weekly cash/check deposits and bank deliveries.
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Coordinate office events, including birthdays and team celebrations.
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Manage commission statement uploads and track state insurance renewal processes.
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Oversee the company’s health and wellness program, promoting employee engagement.
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Order and maintain office supplies and inventory.
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Support the development and implementation of customer service training initiatives.
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Maintain and update training materials for consistency and quality.
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Review and improve customer service policies and documentation to align with best practices.
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Assist with recruiting efforts: update recruitment platforms, screen candidates, and schedule interviews.
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Maintain compliant and up-to-date employee records and confidential HR files.
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Administer employee review cycles, manage disciplinary documentation, and support policy enforcement.
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Address timecard discrepancies and ensure accurate payroll documentation is provided to bookkeeping.
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Serve as a trusted resource for employees regarding HR processes, policies, and benefits.
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3–5 years of executive support and/or HR experience (HR experience preferred).
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Strong organizational and multitasking abilities.
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Excellent written and verbal communication skills.
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High degree of discretion and professionalism when handling sensitive information.
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Proficiency in Microsoft Office, HR/recruitment platforms, and project management tools.
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Detail-oriented with strong problem-solving and decision-making skills.
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Ability to work independently and manage multiple priorities under tight deadlines.
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Competitive salary based on experience
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Health and wellness program
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Paid time off and holidays
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Opportunities for growth within a supportive, mission-driven team
To Apply:
Please submit your resume and a brief cover letter outlining your experience and interest in the role to Grimesinsurance.com/careers