Location: Westlake, OH
Job Type: full-time
Company: Aledade
Category: Non-Provider
Position Title: Medical Assistant
Overview:
Provides support to physician(s), physician's assistant, or clinical nurse practitioner with patient care and administrative duties.
Essential Functions:
Presents a professional appearance, provides patient-centered care, maintains a positive attitude, and functions effectively as a team player.
Performs administrative duties, including answering and screening phone calls, scheduling appointments, collecting co-pays and patient balances, taking and relaying messages, updating and verifying patient demographics, and maintaining logs and other records.
Completes clerical tasks such as obtaining lab/x-ray reports, hospital notes, and referral information; completing forms and requisitions; and managing patient charts to ensure complete information is filed or added to electronic records.
Handles organizational tasks, including prior authorizations, follow-up on care transitions, and contacting patients to schedule annual wellness visits, screenings, and testing.
Prepares patient charts, assists with pre-visit planning, and maintains electronic charts.
Interviews patients to collect medical and social history, performs health risk screenings, takes vital signs, identifies medication changes, updates allergy information, and records information in electronic charts.
Performs clinical duties, including venipuncture, EKGs, specimen collection and processing, equipment sterilization, vaccine and injection administration, and assisting physicians and nursing staff with procedures.
Monitors, communicates, and documents changes in patient condition.
Prepares, cleans, organizes, and stocks exam rooms with necessary supplies and equipment.
Communicates effectively with patients and staff.
Adheres to company policies related to HIPAA, confidentiality, OSHA, universal precautions, and blood-borne pathogens.
Stays current on policies and procedures.
Performs other duties as assigned to support medical office operations.
Experience/Education:
High School diploma or equivalent
Medical Assisting certificate from an accredited school
One year of medical office/clinical experience preferred
Training and experience with electronic medical record systems
Proficiency with computers, MS Office software, and standard office equipment
BLS Certification
Knowledge & Skills:
Medical terminology, coding, billing, and office procedures
Grammar, spelling, and punctuation for drafting reports and correspondence
Basic math and accounting skills
Operation of computers, printers, fax machines, copiers, and scanners
Proficiency in drawing blood, taking vitals, administering vaccines, telephone etiquette, and customer service
Customer service skills
Time management and organizational skills
Knowledge of OSHA and HIPAA regulations
Ability to perform EKGs
Abilities:
Accurate data entry and keyboarding skills using standard and proprietary software
Ability to read, understand, and follow oral and written directions
Ability to file, sort, and organize files numerically and alphabetically
Clear, accurate, and concise communication in a diplomatic manner
Ability to establish and maintain effective working relationships with patients, physicians, and co-workers
Confidentiality:
Employees will have access to Protected Health Information (PHI) and must access only the information necessary to fulfill job requirements. PHI must be used in accordance with HIPAA regulations.
Environmental/Working Conditions/Physical Demands:
Work is performed in a typical medical office setting. The job requires hand dexterity for operating office machines and a computer keyboard. Employees must be able to see, sit, stand, walk, talk, hear, and lift up to 25 pounds. They may be exposed to needles, sharps, hazardous chemicals, blood, and other bodily fluids. Proper training and adherence to safety guidelines are mandatory. Reasonable accommodations may be made for qualified individuals with disabilities.
Note:
This job description provides basic guidelines. Responsibilities, skills, knowledge, and working conditions may change over time.