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Medical Assistant - Hampstead Family Medicine
Location: Hampstead, NC
Job Type: full-time
Company: Aledade
Category: Non-Provider
Clinical Medical Assistant
Job Type: Full-time
Salary: Starting; $17.00 - $18.00 per hour, paid bi-monthly
Health Benefits: Available following 90-day probation; Health, Dental, and Vision
Location: Burgaw, NC and Hampstead, NC
Experience: Medical office: 1 year (Preferred), EHR Experience with Athena Health
Company Culture: Detail-oriented, Outcome-oriented, Stable, People-oriented, Team-oriented
Job Description:
Clinical Duties:
- Escorts patients to treatment areas and prepares them for exams/procedures.
- Collects and records vital signs and other pertinent patient information.
- Performs procedures and testing as assigned by physician (EKG, audiometers, tympanograms, eye exams, etc.).
- Assists physician with examinations and treatment procedures (office surgeries, pelvic exams, etc.).
- Administers medications and injections.
- Assesses patient social needs and barriers to receiving medical care.
- Performs and maintains all appropriate paperwork related to patient care.
- Provides patient education and reviews instructions as assigned by physician.
- Identifies and updates patient’s care team information routinely.
- Maintains patient privacy and confidentiality.
- Attends clinical huddle with physician.
Telephone and Communication Duties:
- Receives and returns patient calls that are clinical in nature.
- Discusses patient problems with physician and follows up with patient.
- Determines if patients with urgent care needs to be seen same-day.
- Schedules same-day appointments and registers patients.
- Calls new and refill prescriptions to pharmacies.
- Schedules referrals and tests procedures at other sites.
- Calls insurance companies for pre-authorizations.
- Calls and documents patient instructions from the physician.
- Documents all communications and related information in patients’ charts.
- Organization and Maintenance:
- Cleans and maintains patient treatment rooms and other assigned areas.
- Disposes of contaminated disposables properly.
- Cleans surgical instruments following manufacturer’s and OSHA regulations.
- Maintains drug cabinets and disposes of out-of-date medications properly.
- Maintains adequate medical and referral/insurance form supplies.
- Adheres to all clinical safety and health policies and procedures.
Professional Responsibilities:
- Maintains strict confidentiality of patient information and records.
- Maintains all appropriate state licensures and dues.
- Maintains HIPAA and OSHA requirements.
- Interacts with others in a considerate, helpful, dependable, and courteous manner.
- Presents self positively and professionally in appearance and actions.
- Maintains cooperative working relationships with other office areas and staff.
- Responds positively to criticism and suggestions.
- Initiates and participates in quality improvement areas.
Additional Responsibilities:
Requirements:
- Performs all other tasks as assigned by the physician or office coordinator.
- Travel between offices frequently.
- Administrative duties: Scheduling, Insurance verification, Answering phones
- Clinical duties: Performing injections, EKGs, Administering medications, Performing lab draws
- Must be dependable and able to work Monday through Friday (8 am to 5 pm).