A Licensed Practical Nurse deals directly with patients, their families, providers, and other office staff on a daily basis. The LPN must be responsible for maintaining patient information such as medical history, results of tests and examinations, coordinating preventative health maintenance, all within the confines of the electronic medical record/chart. The LPN must also maintain strict confidentiality of patient information in accordance with all HIPAA compliance rules and regulations. The LPN must be comfortable with computers and be able to gather and analyze data related to the patient’s care.
Job Tasks and Responsibilities:
Triage patients and accurately enter information in the chart to assist the provider with treatment of patient
Assess patient needs and communicate appropriately to the provider
Keep flow of patient care moving in an efficient manner to accommodate the best use of the provider’s time with the patient
Perform CLIA- waived testing
Administer injectable medications
Perform IV
Assist patients with their individual requests / needs
Assist providers with treatment and care of patients: i.e. procedure room or exam room
Answer phones professionally and process phone requests timely and efficiently
Follow up with patient on test results and any other information from the provider
Process incoming and outgoing mail, faxes, and computerized messages
Assist Patient Care Coordinator, as needed, to accomplish the goals of the team
Review patients charts to ensure all preventative health screenings have been completed
Call patients to coordinate labs and tests needed per recommendations/physician orders
Other duties as required, by management, to support clinic operations
Knowledge, Skills, Abilities and Personal Characteristics:
General office skills for processing mail, faxes, forms, and other documentation related to patient care
Professional phone etiquette
Knowledge of medical terminology
Interpersonal / human relations skills
Customer service skills
Ability to maintain schedules
Ability to maintain confidentiality
Ability to exert physical effort, standing, lifting, and carrying materials or equipment
Ability to file and retrieve information
Ability to respond to questions in a tactful and professional manner
Ability to educate patient / family / caregiver on necessary health situations
Ability / willingness to adhere to the established departmental standards
Assumes responsibility for required continuing education and licensure renewals.