Licensed Insurance Customer Service
Location: ROUND ROCK, TX
Job Type: full-time
Company: Rick Villarreal - State Farm Agency
Salary: $45000.0 - $65000.0 per year
Category: Insurance
Job Description Apply Now
State Farm Insurance Agency located in Round Rock, TX is seeking seasoned, Bilingual (Spanish/English) Licensed Insurance professional with a great attitude and the ability help us manage and grow our agency. As a licensed insurance team member your role is to ensure excellent service standards, respond efficiently to customer inquiries, maintain high customer satisfaction, and support our awesome team!
Please apply IF you meet the following criteria:
- Must be bilingual, fluent in Spanish and English
- Must have an active Property and Casualty insurance license
- Must be able to commute to our Round Rock, TX office location (this is an in-house position)
If you have a proven track record with success and willing to work hard to achieve goals, this is the position for you.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each day.
- Assist with management of the agency.
As an Agent Team Member, you will receive...
- Hourly base (based on experience, licenses, and State Farm experience)
- Plus, performance bonuses (no cap or limits)
- 8 Paid Federal Holidays
- Paid Time Off and earn additional TO/Vacation
- Dental and Vision
- Additional benefits negotiable
Requirements
- Prior State Farm Insurance experience is a plus
- Must have a Texas Property & Casualty License
- Bilingual; fluent Spanish speaking abilities
- Insurance Customer Service Experience
- Computer technical skills including comprehensive knowledge of Microsoft Office products.
- Additional experience with Sales Force and other related web-based software a plus.
- Additional Sales experience is a plus primarily for customers and prospects. This may include telemarketing skills and excellent interpersonal skills.
- Excellent communication skills - written, verbal and listening.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- Must be People-oriented, Self-motivated and have Pride in getting work done accurately and timely.
- Ability to work in a team environment.
- Ability to multi-task.
- Bilingual – Spanish/English required.
- Must be available to work the following schedule Monday Through Friday Workday Hours to be determined and Possible special project hours.
If you can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.