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Front Office Receptionist - Zachary Internal Medicine
Location: Zachary, Louisiana
Job Type: full-time
Company: Aledade
Category: Non-Provider
Zachary Internal Medicine
Position: Front Office Receptionist
Job Type: Full-time
RESPONSIBILITIES:
• Greet all patients and visitors courteously
• Answer incoming clinic calls, communicate information and relay messages
• Return patient calls and make other outbound calls as needed
• Provide clerical support for office staff and medical providers
• Prepare the patient charts for each visit and ensure that all patient information is updated in electronic health record system at each visit
• Obtain copies of patient insurance card and verify eligibility
• Communicate patient financial responsibility and collect copayments/coinsurance
• Schedule and book patient appointments and block conference room for visitors in computer system
• Maintain log of patient referrals and their status
Other duties as needed in support of office operations
EDUCATION REQUIREMENTS:
• High school diploma or equivalent
EXPERIENCE DESIRED:
• Basic clerical and office experience required.
• Intermediate computer skills
• Good oral and written communication skills and attention to detail
• Ability to handle sensitive information confidentially and descreetly
• Ability to perform multiple tasks simultaneously while maintaining a friendly and professional demeanor with patients and internal teams.