Zachary Internal Medicine Position: Front Office Receptionist Job Type: Full-time RESPONSIBILITIES: • Greet all patients and visitors courteously • Answer incoming clinic calls, communicate information and relay messages • Return patient calls and make other outbound calls as needed • Provide clerical support for office staff and medical providers • Prepare the patient charts for each visit and ensure that all patient information is updated in electronic health record system at each visit • Obtain copies of patient insurance card and verify eligibility • Communicate patient financial responsibility and collect copayments/coinsurance • Schedule and book patient appointments and block conference room for visitors in computer system • Maintain log of patient referrals and their status Other duties as needed in support of office operations EDUCATION REQUIREMENTS: • High school diploma or equivalent EXPERIENCE DESIRED: • Basic clerical and office experience required. • Intermediate computer skills • Good oral and written communication skills and attention to detail • Ability to handle sensitive information confidentially and descreetly • Ability to perform multiple tasks simultaneously while maintaining a friendly and professional demeanor with patients and internal teams.