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Event Support Analyst
Location: Memphis, TN
Job Type: contract
Company: IDR
Category: End User Support / Helpdesk
IDR is seeking a Event Support Analyst to join one of our top clients for an opportunity in Memphis, TN. This role is essential for ensuring the smooth integration and support of technology at both virtual and in-person events, making a significant impact on the overall event experience.
Requirements:
- Excellent communication, interpersonal, and customer service skills.
- Advanced knowledge of Windows and Apple OS/iOS, with comfort in coding languages.
- Previous experience with ticketing software (e.g., JIRA) and collaboration platforms (e.g., Confluence).
- Ability to work outside of normal hours, including nights and weekends as needed.
- Valid driver's license and willingness to travel up to 50% of the time.
What’s in it for you?- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.