Director of Clinical and Quality Services - TRIAD ADULT AND PEDIATRIC MEDICINE
Location: Greensboro, NC
Job Type: full-time
Company: Aledade
Category: Non-Provider
Job Description Apply Now
Position: Director of Clinical and Quality
Overview:
This position is responsible for the overall direction of the Clinical and Quality programs. The Director provides direct oversight and hands-on leadership for the delivery of comprehensive, effective, quality and timely healthcare, by assuring clinical workflows, patient wait-times, patient satisfaction and clinical competencies are optimized.
Job Responsibilities:
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Serves as TAPM’s Corporate Compliance and HIPAA Officer
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Directly oversees Nursing Director and QI/Risk Manager and departments
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Serves as the primary point of contact for oversight of TAPM CLIA waived labs
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Provides lab assistance to clinical staff in conjunction with the Nursing Director
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Assists the Chief Medical Officer/Medical Director along with the Quality Committee in the coordination of the Quality Improvement (QI) plan
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Directs the activities of the TAPM’s Quality Program and Clinical Measures
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Trains, assists and monitors clinical workflow flow
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Directs the Quality Department
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Oversees the FTCA (redeeming process)
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Develops and maintains Corporate Compliance Policies and Procedures, and investigates internal liability claims to minimize risk of potential lawsuits
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Evaluates the effectiveness of TAPMs Clinical and Quality programs
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Utilizes data and outcomes to improve the overall health of the organizations clinical and quality programs
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Works with IT, providers and management to maximize and develop methods for data extraction through the EHR system
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Monitors, reports and provides strategic work plans for timely and efficient clinical work flows, patient wait-times, patient satisfaction and clinical competencies
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Manages the processes involved in general liability and risk exposures for all TAPM facilities
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Serves as one of the lead directors for HRSA Compliance
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Provides assistance through the quality department for managers, clinicians, and practice staff with the preparation and assessment of quality reporting
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Directs the leading of PDSA’s and Leads process improvement teams in the development of process improvement plans
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Works closely with clinical and non-clinical teams for improvement of key performance indicators
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Identifies applicable licensure and accreditation regulations and standards
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Directs the process of internal and external requests for chart audit
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Reviews and prepares annual reports on patient grievances, complaints and liability
Education:
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Bachelor's degree in health related field, Master’s degree preferred.
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RN, LPN or advanced clinical licensure.
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Certification in Healthcare Quality Management or Risk Management and Compliance.
Experience:
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Minimum four years of experience in health care setting with minimum of three years’ experience in quality, compliance, nursing or other clinical practitioner.
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Familiar with all state and federal compliance regulations and standards.
Requirements:
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Current state of North Carolina RN, LPN or advanced clinical license, or current Registered Records Administrator Certificate.
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Certification in Healthcare Quality Management, or Risk Management and Compliance.