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Director of Clinical and Quality Services - TRIAD ADULT AND PEDIATRIC MEDICINE
Location: Greensboro, NC
Job Type: full-time
Company: Aledade
Salary: Based on Experience
Category: Non-Provider
Position: Director of Clinical and Quality Overview: This position is responsible for the overall direction of the Clinical and Quality programs. The Director provides direct oversight and hands-on leadership for the delivery of comprehensive, effective, quality and timely healthcare, by assuring clinical workflows, patient wait-times, patient satisfaction and clinical competencies are optimized. Job Responsibilities: Serves as TAPM’s Corporate Compliance and HIPAA Officer Directly oversees Nursing Director and QI/Risk Manager and departments Serves as the primary point of contact for oversight of TAPM CLIA waived labs Provides lab assistance to clinical staff in conjunction with the Nursing Director Assists the Chief Medical Officer/Medical Director along with the Quality Committee in the coordination of the Quality Improvement (QI) plan Directs the activities of the TAPM’s Quality Program and Clinical Measures Trains, assists and monitors clinical workflow flow Directs the Quality Department Oversees the FTCA (redeeming process) Develops and maintains Corporate Compliance Policies and Procedures, and investigates internal liability claims to minimize risk of potential lawsuits Evaluates the effectiveness of TAPMs Clinical and Quality programs Utilizes data and outcomes to improve the overall health of the organizations clinical and quality programs Works with IT, providers and management to maximize and develop methods for data extraction through the EHR system Monitors, reports and provides strategic work plans for timely and efficient clinical work flows, patient wait-times, patient satisfaction and clinical competencies Manages the processes involved in general liability and risk exposures for all TAPM facilities Serves as one of the lead directors for HRSA Compliance Provides assistance through the quality department for managers, clinicians, and practice staff with the preparation and assessment of quality reporting Directs the leading of PDSA’s and Leads process improvement teams in the development of process improvement plans Works closely with clinical and non-clinical teams for improvement of key performance indicators Identifies applicable licensure and accreditation regulations and standards Directs the process of internal and external requests for chart audit Reviews and prepares annual reports on patient grievances, complaints and liability Education: Bachelor's degree in health related field, Master’s degree preferred. RN, LPN or advanced clinical licensure. Certification in Healthcare Quality Management or Risk Management and Compliance. Experience: Minimum four years of experience in health care setting with minimum of three years’ experience in quality, compliance, nursing or other clinical practitioner. Familiar with all state and federal compliance regulations and standards. Requirements: Current state of North Carolina RN, LPN or advanced clinical license, or current Registered Records Administrator Certificate. Certification in Healthcare Quality Management, or Risk Management and Compliance.
