Customer Service Representative
Location: Lancaster, OH
Job Type: full-time
Company: Jim Fox - State Farm Agency
Salary: $37000.0 - $42000.0 per year
Category: Customer Service
Job Description Apply Now
Our office has a long-standing reputation within the Lancaster area, and we are looking for an Agent Team Member to add experience, engagement, and energy to our team. We are looking for someone with the below Qualifications. If that's you, we would love to talk and see if this would be a good fit for both of us!
RESPONSIBILITIES (include but are not limited to)
- Presenting and selling insurance policies to new and existing clients
- Servicing existing client's insurance policies
- Educating clients to help provide them the best policies for their needs
- Resolving client inquiries and complaints
- Comply with insurance standards and regulations
MINIMUM QUALIFICATIONS
- Exceptional Customer Service experience
- Ability to build rapport and develop customer relationships with new and existing customers
- Strong negotiation skills
- Excellent written and verbal communication skills including grammar and professionalism
- Ability to prioritize, pivot and multitask in a fast-paced environment
- Extreme attention to detail
- Eagerness to learn and develop your insurance skills in an everchanging market
- Time management and balance between personal and professional life
- Being Proactive vs Reactive
- Organizational powerhouse
- Desire to genuinely HELP people
- Forward thinking and inquisitive
- Proactive in Problem Solving
- Possess an empathetic nature towards customers
- Active OHIO Property & Casualty AND Life & Health Insurance Licenses prior to start date