Customer Service Representative
Location: SAINT LOUIS, MO
Job Type: full-time
Company: Elveeta Macon - State Farm Agency
Salary: $17.0 - $20.0 per hour
Category: Customer Service
Job Description Apply Now
Macon Agency State Farm is seeking an upbeat and organized individual to learn our business while being customer focused and supporting our licensed team. We need a unique associate to help us gain and retain customers. As a customer relations team player with our agency, your attention to detail and dedication to client services will equip you for this versatile position. Your contributions as a motivated professional who thrives in a small business environment pave an entryway for growing your career and expanding your income. We are passionate about what is important to our team and customers. You will be a valued and appreciated team member.
We look forward to incorporating your energy and perspective into our business team as we build success together. Part time initially until property and casualty licensed within 30 days of hire. Full time opportunity immediately if licensed. OR $250 signing bonus to obtain your P/C before starting! Licensed candidates will assist in creating their own job description!
RESPONSIBILITIES:
- Establish customer relationships with small business owners and apartment managers.
- Provide prompt, accurate, and friendly customer service. Service can include setting appointments, claim submissions and billing clarifications.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Customer service, telemarketing or sales experience preferred
- Able to obtain Property and Casualty License
- Able to obtain a Life/Health License
- Able to achieve mutually agreed upon marketing goals
- Interested in a career opportunity (NOT a job)
BENEFITS:
- Base plus commission/bonus; Full Time Benefits
- Extensive Training to take you to the next level in an insurance career
- Learn! Earn and be respected for your skills and talents!