CCM Coordinator / Manager - Stoney Batter Family Medicine Associates
Location: Wilmington, DE
Job Type: full-time
Company: Aledade
Category: Non-Provider
Job Description Apply Now
Position: CCM Coordinator / Manager
Description Summary:
Stoney Batter Family Medicine Associate P.A. CCM program provides quality outreach for patients with multiple chronic conditions. The CCM Case Manager will coordinate care, outreach to patients, provide care management services, and ensure accurate and timely documentation.
Essential Duties:
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Identifies and implements appropriate interventions based on patient needs and clinical progress.
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Maintains proper documentation, including patient notes, messaging, care plans, medication reconciliation, and scheduling notes.
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Coordinates with Provider on goals, patient needs, and requirements.
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Shares goals with the member and family as appropriate.
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Schedules and follows up on calls and issues.
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Documents progress towards meeting goals and resolving problems.
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Coordinates care and services with other offices as needed.
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Schedules visits.
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Assists providers on AWV’s by completing the assessment portion.
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Orders DME.
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Provides virtual visits to patients when necessary.
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Checks voicemails multiple times a day.
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Supports other case managers in their absence.
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Participates in regularly scheduled meetings as needed.
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Accesses Aledade APP daily for admission data and care gaps.
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Graduates and defers patients when needed.
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Other duties as assigned.
Job Requirements
Education/Training/Experience:
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1-3 years of experience
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Strong competency in professional Health Care services industry
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Strong written and verbal skills in English
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Experience using Associated software Hospital based systems
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Knowledge of a variety of computer software applications
Skills & Abilities Required:
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Organized
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Attention to detail
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Ability to multitask
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Strong communication skills
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Deadline oriented
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Ability to work with minimal supervision
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Basic use of Microsoft Products
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Ability to work in a team environment
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Customer service mentality
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Strong written & verbal communication skills in English
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Uses critical thinking to assess potential issues
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Team player
Physical Requirements:
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Ability to sit and/or stand for extended periods
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Ability to perform work on a computer for extended periods
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Ability to attend work and meetings with excellent attendance and punctuality
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Ability to bend and lift up to 25 lbs.
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No travel required
Job Type: Full-Time / Part Time
Pay: Based on Credentialing and experience
Benefits:
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Health insurance
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Paid time off
Schedule:
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8-hour shift
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Monday to Friday
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Flex time available
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Ability to commute/relocate or work from home
Education:
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Certified Medical Assistant
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Licensed Practical Nurse
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Certified Registered Nurse