Bilingual Licensed Insurance Customer Service
Location: La Mirada, CA
Job Type: full-time
Company: Paul Hernandez - State Farm Agency
Salary: $18.0 - $32.0 per hour
Category: Insurance
Job Description Apply Now
Paul Hernandez - State Farm Agency, located in La Mirada, CA, has an immediate opening for a Bilingual Licensed Insurance - Team Member. Must be fluent in Spanish and English. Must have an active Property and Casualty and/or Life and Health Life Insurance license.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
What we provide:
- Base Pay plus Monthly Commissions
- Paid Time Off (vacation and personal/sick days)
- Paid Holidays
- Free Life Insurance
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements:
- Property & Casualty license (required)
- Bilingual English/Spanish (required)
- Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Ability to multi-task
- Ability to effectively relate to a customer
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.