Admissions Specialist

Job Type: contract

Company: IDR

Job Description Apply Now

IDR is seeking a dynamic and dedicated Admissions Specialist to join one of our top clients in Englewood, CO. This role is perfect for a detail-oriented professional with excellent customer service skills and a passion for healthcare. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Disclaimer: Must be local to Denver, CO

Position Overview/Responsibilities for the Admissions Specialist:

- Provide Contact Center-based support via phone, email, fax, and web to facilitate placement requests for patients choosing our client's dialysis services
- Utilize tools and resources associated with our client's Guest Services to facilitate patient placement
- Contribute to the knowledge databases of our client's Guest Services
- Adhere to and contribute process improvement ideas to the team
- Build and establish strong relationships with hospitals through excellent service delivery

Required Skills for Admissions Specialist:

- Ability and willingness to learn required programs
- Excellent time management and prioritization skills
- Ability to provide excellent customer service and build rapport with clients and teammates
- Excellent customer relationship and inter-company network building skills
- Ability to empathize with patients, their family members, caregivers, customers, and teammates under stressful circumstances while remaining focused on business goals
- Attention to detail and relentless follow-through
- Receptiveness to constructive feedback and development

What’s in it for you?

- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture

Why IDR?

- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation: $20.75/hr

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.